State Farm® Insurance Agent Jim Muse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heidi Williams
February 9, 2026
"I never have any issue with using state farm Jim muse. They are always lovely people no matter the time of day. They help me understand and know what is going on with my insurance. I truly appreciate them. Thank you"
"Thank you, Heidi, for the great review. We appreciate you!!"
Amanda Banner
February 6, 2026
"The best!!!"
"Thank you, Amanda for the great review. We are thankful for you!"
Wesley Murrray
February 5, 2026
"Jill is the best! She’s always friendly and always helps anytime we need her!"
"Thank you, Wesley or the great review. We appreciate you and your family!"
Elijah Buchanan
February 5, 2026
"Jill is absolutely fantastic. Have had insurance there for over 16 years now with Jill, has always taken unbelievably good care of any issue I’ve ever had. Would 100% recommend to anyone looking for any type of insurance they offer. Also love Linda."
"Thank you, Elijah for the kind words. We are grateful for you and your family!"
Ayla McGill
February 5, 2026
"THE BEST insurance place in the whole entire world. I would pay 3X the money just because of how reliable they are (but don’t have to because it’s also cheaper than anywhere else). Jill is top tier, A5, the crème de La crème. If you need insurance- CALL JILL."
"Thank you, Ayla for the great review. We are so thankful to have you and your family as customers!"
Paula Hatley
February 5, 2026
"I'm giving State Farm 5 stars. Staff so friendly."
"Thank you, Paula for the 5 Star review. We are happy to have you as a customer!"
Eric Buck
January 27, 2026
"I use Jill and she’s amazing! No one likes dealing with insurance but Jill makes it easy and is a blast to communicate with!"
"Thank you, Eric, for the great review. We appreciate having you as a customer!"
Carol Myers
January 26, 2026
"Great staff. Very friendly and helpful."
"Thank you, Carol, for the great review. We are happy to have you as a customer."
art swan
January 20, 2026
"Jill is great. I always go straight to her desk when I need something.. never seen jim yet. I think he's a mannequin in the picture. Maybe an a.i. implant.."
"LOL, just like in The Wizard of Oz—pay no attention to the man behind the curtain! Thanks for the fun review and also for being a customer!"
Patrick Buchanan
January 20, 2026
"There is no better insurance agents. Jill is a blessing to have on your side! I can't say enough good things about her. Jim and his team has been wonderful for years for us!"
"Thank you, Patrick, for the great review! We are thankful to have you as a customer."
Margaret Simerly
January 6, 2026
"I love having State Farm insurance!! Jill Markland always goes above and beyond for her clients!!! Wonderful insurance!!"
"Thank you, Margaret, for the kind words. We are so happy to have you as a customer!"
Doreen Treadwell
December 17, 2025
"Everyone is Jim's office is EXTREMELY helpful and courteous. Their response time to my requests are always timely. I would recommend them to anyone. 💯👍😊"
"Thank you, Doreen for the fantastic review. We are happy to help and even more happy to have you as a customer!"
Janet Shook
December 15, 2025
"I recommend Jim Muse for your insurance needs. I received great customer service. They are friendly and respectful and great affordable prices - I highly recommend them 😃!"
"Thank you, Janet for the kind words. We appreciate you!!"
Jacob Viars
December 11, 2025
"Ashley is top notch when it comes to insurance, gave me the best quote and made me feel like family. Thank you Ashley!"
"Thank you, Jacob, for the kind words. We appreciate your business!"
Tracy Salyers
December 10, 2025
"Great to work with always been good service. Would recommend."
"Thank you, Tracy, for the great review. We appreciate having you as a customer! "
Jessica Salyers
December 10, 2025
"Jill is the best. Anytime I call she is always more than willing to help answer ALL my questions. I would highly recommend Jim Muse and Jill."
"Jessica, thank you for the great review! We are thankful to have you as a customer."
Nathan Whitaker
November 18, 2025
"Can not say enough on how hard they work for you. If you have a claim they will make it as seamless as possible. Jill will go out of her way to help getting the right coverage you need, and will go above and beyond to get you the best price."
"Thank you, Nathan, for the great review! We are so grateful to have you as a customer."
Kadence Jones
November 17, 2025
"Jill is always so helpful and understanding! She gives you honest advice instead of the bare minimum! She is quick to respond and the best one there! I always recommend her to everyone!"
"Thank you, Kadence for the great review. We are thankful to have you as a customer!"
Wesley Alan Taylor
November 17, 2025
"Jim Muse, owner of Jim Muse State Farm Insurance has always addressed my insurance needs in a very timely and professional manner. Jim is always looking for ways he can better serve his clients. Jim treats his clients like family and strives to serve them in the best possible manner."
"Thank you, Wesley for the great review. We are so happy that we are able to help you! "
John Pegg
November 7, 2025
"Very helpful with our insurance needs. Staff is very friendly."
"Thank you, John for the kind words. We are happy that we could help you out and also are thankful to have you as a customer."
DJ B
October 15, 2025
"Ashley was very helpful in getting us a better deal on both our auto and homeowners insurance policies than our previous company."
"Thank you, for the great review! We are so happy that we were able to help with your insurance needs."
Jaida Hodge
October 10, 2025
"I went into the office with questions about my policy - Jill answered every question I had and walked me through everything in such an understanding way! Her and Ashley were both there offering a very kind, welcoming office experience. I left confident they both would do anything possible to help me. I’m so thankful to be insured through someone that offers such a great environment. This, along with great rates, really sets this office apart!"
"Thank you, Jaida, for the great review! We are happy to help and thankful for your business."
Marcus 02
October 7, 2025
"Staff is always super friendly and helpful! Never had a problem and if I have any questions Jill is wonderful!!"
"Thank you, Marcus for the kind words. We are thankful to have you as a customer!"
Maleik Clark
October 6, 2025
"Jill and the other members are very helpful. They’re staff is always incredible in their work and their service!!"
"Thank you, Maleik, for the great review. We are glad to have you as a customer!"
Darlene Lunceford
October 3, 2025
"Jill is the best!!!! She always helps me if I have a problem. She is very friendly and always smiling."
"Thank you, Darlene, for the fantastic review. We are thankful to have you and your family as customers!"