
State Farm® Insurance Agent Jim Muse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Madison
April 8, 2025
"This company, and more specifically, this office, is the best in the business. I have never experienced anything short of excellence from Jim Muse's office and claims are always a smooth and simply process compared to other companies I have dealt with. I cannot reccomend them enough!"
"Thank you, Madison for the kind words. We are thankful that you chose our office for your insurance needs."
Amanda
April 8, 2025
"I have been with Jim Muse State Farm since I started driving and well let’s just say I had my share of accidents when I was a teenager and they have always been very helpful and efficient with anything and everything I have ever needed. From just answering questions to ease my mind, to filing my claims, even to making a payment over the phone I couldn’t ask for better service or better people in the office. They are always friendly and never make you feel like they don’t have time for you. Highly recommend!!"
"Thank you, Amanda for the great review! We are always happy to help and also happy to have you as a customer."
Samantha England
April 2, 2025
"We have been with Jim Muse for 20+ years. Nobody better to work with... Jim and Jill always take care of our insurance needs.. highly recommend"
"Thank you, Samantha for the great review. We are always happy to help. We appreciate your business."
Danny Simerly
March 31, 2025
"Great hospitality and is always willing to help in any way possible. Jim’s teams responds very quickly to any problem I have had and goes above and beyond expectations."
"Thank you, Danny for the kind words. We are thankful to have you and your family as customers."
Jacob
March 31, 2025
"Jim’s team are by far the best around. The office staff goes above and beyond to help when I need help and always follow up to make sure I am taken care of."
"Thank you, Jacob for the great review. We are always glad to help !"
Michelle Daniel's
March 10, 2025
"Kayla was so helpful and knowledgeable. Made switching insurance almost enjoyable."
"Michelle, thank you so much for the great review! We value your business, and are grateful to have you as a customer."
Michelle Combs
March 9, 2025
"I would recommend state farm to anyone. Their rates were the cheapest and Jill answered all of my questions. The whole office seemed really nice and I am really happy with my experience."
"Hi Michelle, we are so glad to have you as a new customer! We appreciate you and you great review of our office."
Carl Moore
February 21, 2025
"Wonderful office and a great group of ladies that will go above and beyond to help you with your insurance needs."
"Carl, thank you for the great review! We are thankful that you chose our office for your insurance needs. "
D Moody
January 17, 2025
"Jim and his staff have always given our family superior service. They are always home town friendly but professional too. We have had State Farm "forever" We have had great turn over times if we ever had to file a claim and always get good customer service when just calling for info. Definitely recommend. 😁"
"Thank you so much for the great review. We are happy to have you and your family as customers!"
Jackie Blevins
January 17, 2025
"Very helpful , courteous and Honest information Great ladies to inform you about any kind of Insurance"
"Thank you, Jackie, for the great review. We are so very grateful to have you as a customer!"
Dave Daniels
January 16, 2025
"I had home, and auto thru USAA, and they have raised my rates for the past 5 years. I had been with them for over 13 years. No claims for anything. I went and saw Ashley at Jim Muse State Farm, and she went above and beyond getting me a new policy on my home, and car. Got my rates lowered on both, house, and car, lowered my deductible for both, added road side assistance and more for less than I was paying USAA. Very friendly office setting, and down right great people. If your looking for a good insurance company, and friends, I recommend Jim, and his associates."
"Thank you Mr. Daniels for the great review of our office. We are so happy that you chose us for your agency. We look forward to many years to come."
Jamie Combs
January 13, 2025
"The customer service at this establishment is top-notch. Have been a policy holder with Jim Muse State Farm for decades — and the folks there have always come through in fine style. No difficulties, whatsoever."
"Jamie, Thank you for the kind words. We are thankful to have you as a customer!"
Amercan redneck caveman
October 20, 2024
"Jill makes it all worth while"
James Seaboch
August 28, 2024
"Girls are very pleasant and go out of their way to help you with any issues you may have. So glad I picked their office branch over 20 years ago! Thanks for all you do!"
"Thank you, James, for the great review! We are so happy that you have chosen our agency to help with your insurance needs."
Toonya Cole
August 28, 2024
"Everyone at the office is so nice. And they are always willing to help in any way they can. Great place to have home and car insurance."
"Thank you Tonya, for the kind words. We are so happy to be able to help you with your insurance needs."
Kelly Anderson
August 5, 2024
"The ladies at Jim Muses’ office are always super nice and very helpful. Thank you all!"
"Thank you, Kelly, for the great review. We are grateful for your business."
Gage Barnett
July 10, 2024
"Very timely and excellent service By Jill M. Great customer service, never had a problem she could not fix. Thank you Jim Muse office."
"Thank you Gage for the great review. We are so happy to be able to help you. We appreciate your business."
Penni Replogle
February 25, 2024
"The best always there to help...they go above and beyond"
"Thank you for the great review. We are so happy to be able to help you !"
Paula Manning
January 19, 2024
"Always helpful, caring & knowledgeable. My family has been a client here for decades."
"Thank you Paula for the great review. We are so grateful to have had your family as customers."
fargolady17
January 13, 2024
"Great people to work with"
"Thank you for the 5 Star review. So glad that we can help you out."
Eric Wildfire
August 25, 2023
"they treat me like family and enjoy talking and getting to know you as a customer and fantastic service no matter how silly or crazy my questions 'Jake' does not work out of this location but that's OK because Jill and the ladies keep us happy"
"Eric, thank you for the kind words. We appreciate you as a customer!!"
Tabitha Connor
August 22, 2023
"They are the best, hands-down! Jill and all the ladies in Jim's office are always so sweet to me. I just love them! They take the time to ask how you are doing and make you feel like you are a top priority every time I go in. We have had our policy close to 20yrs there, and they are just really good people. If you want to be treated like a family friend and not just a policy number, this is the place to go!"
"Tabitha, Thank you for the kind words. We value you and your family as customers and as friends."
Tim Nesbitt
July 26, 2023
"Fast, professional and superbly courteous. Great price as well. Could not be happier."
"We are happy that you are happy! Thank you for the kind words."
ROBERT MILLER
July 20, 2023
"The help Jill gave me made the decisions easy to understand to know what I needed."
Bryson Bowers
July 16, 2023
"Jim muse (Melissa) helped me tremendously in setting up and over all taking care of things I had no idea about !"
"Thank you, Bryson, for the kind words. We are happy to be able to help you out!"