State Farm® Insurance Agent Jim Muse
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heather Turbyfill
August 18, 2026
"Hands down the best insurance company I've ever dealt with. Alyssa is the best at answering all my questions when I call."
"Thank you, Heather for the great review. We are grateful to have you as a customer."
Brett Stocton
August 17, 2026
"Very good insurance company always willing to help with any needs I have"
"Thank you, Brett for the great review. We are thankful to have you and your family as customers!"
scarlett sage
August 14, 2026
"I am so very grateful for a close friend recommending State Farm Insurance to me. I called got a free quote and immediately changed to State Farm
I have always been treated with kindness and respect The office staff has been so helpful and kind. I would recommend that you call and talk to them about all of your insurance needs."
"Thank you, Scarlett, for the great review!! We appreciate your business and enjoy having you as a customer!"
Jeff Ledford
July 23, 2026
"Customer service was excellent, Jill was very knowledgeable about the products"
"Thank you, Jeff for the great review. We are thrilled that we were able to help you with your insurance needs."
Denise Moravitz
July 8, 2026
"Jill has helped so much with my insurance questions. She is knowledgeable and kind. I moved from Virginia and she helped with my insurance transfer to Tennessee. I highly recommend her!"
"Thank you, Denise for the great review. We are so happy that our office was able to help you out!"
jeremy marshburn
July 8, 2026
"Jim, Linda and team are superb. We are grateful for their service to the community."
"Thank you, Jeremy for the great review!"
Panpankate
June 19, 2026
"Jill is super kind and helpful, glad she was the one to help me with my first insurance for my first car ^^"
"Thank you so much for the great review! We are thankful that you chose our agency for your first insurance!"
M Wilson
June 18, 2026
"No other place I'd rather be! Love this team! Had them for years and will continue to do so. Special shout-out to Jill - so knowledgeable and goes above and beyond! Linda is also wonderful- southern charm at it's finest! I highly recommend Jim Muse State Farm."
"Thank you so much for the great review! We appreciate your business!!"
Katie Hutchins
June 15, 2026
"Jill is the best!! She is so helpful!"
"Thank you, Katie for the great review! We appreciate your business!"
Shane Lyons
May 21, 2026
"Jill is amazing! She is always cheerful and happy to assist me with all my insurance needs and questions. Always willing to go out if ger way to explain policies and insurance information with me. I appreciate her and the time she takes providing extraordinary service!"
"Thank you, Shane for the great review. We are thankful to have you as a customer!!"
Aj Peterson
May 18, 2026
"Jill is the best to work with, she’s really nice and takes her time with each customer 10/10 recommend her!"
"Thank you, AJ for the great review!!"
Cheryl Sneyd
May 4, 2026
"I have been with Jim's office for 30 years, I guess. Jim, Jill, and everyone else have always been stellar."
"Thank you, Cheryl for the great review. We are thankful to have you as a customer!"
Tammy Cox
April 28, 2026
"Greeted with fast, friendly service and I obtained auto insurance for almost half of what I have been paying the last year"
"Thank you, Tammy for the great review. We are grateful that you chose our agency!!"
Josh Miller
April 23, 2026
"Jill does exist! Great person, very acknowledge. Just ask for Jill."
"Thank you Josh for the great review!!"
Sue Buckles
April 23, 2026
"Jill is very kind and knowledgeable. She is always willing to help in anyway she can."
"Thank you, Sue for the kind words, we appreciate you!"
Christine Miller
April 23, 2026
"Would recommend. Jill does exist!!"
"Thank you Christine!! Jill is still around, LOL"
Gracee Mckinney
April 2, 2026
"Jill is the best! She always helps with anything we need!"
"Thank you, Gracee for the great review! We appreciate you!"
Daisey Pegg
March 30, 2026
"Friendly, prompt, professional but warm service."
"Thank you Daisy for the great review. We appreciate your business!"
Jesse O Jacobsen Jr
March 25, 2026
"I filled out a request for a quote online around 6:30 am… first thing this morning they contacted me and we discussed the quote. Ms. Jill was soo sweet and helpful. She answered all my questions and made me feel like we were in this together. I was able to get a new policy today which saved me 100s of dollars a month for the exact same coverages I was paying for with another insurance. I wished I had called or filled out a quote sooner. The other place made me feel trapped and State Farm took me in. So thankful for Jill, and the Jim Muse team!"
"Thank you, Jesse for the great review. We are glad that we were able to save you some money and provide you with great service. Welcome to the State Farm family!!"
Scott
March 9, 2026
"I went to Jim Muse State Farm in Elizabethton 12 years ago and have been there every since Jill has been great with all my Insurance needs very knowledgeable and would highly recommend."
"Thank you, Scott for the great review. We appreciate you!"
Mimzy Sewell
February 20, 2026
"Jill was so pleasant and knowledgeable!! This was the most painless and expeditious process!! Thank you so much!!"
"Thank you for the great review! We are glad to have you on board as a customer!!"
Heidi Williams
February 9, 2026
"I never have any issue with using state farm Jim muse. They are always lovely people no matter the time of day. They help me understand and know what is going on with my insurance. I truly appreciate them. Thank you"
"Thank you, Heidi, for the great review. We appreciate you!!"
Amanda Banner
February 6, 2026
"The best!!!"
"Thank you, Amanda for the great review. We are thankful for you!"
Wesley Murrray
February 5, 2026
"Jill is the best! She’s always friendly and always helps anytime we need her!"
"Thank you, Wesley or the great review. We appreciate you and your family!"
Elijah Buchanan
February 5, 2026
"Jill is absolutely fantastic. Have had insurance there for over 16 years now with Jill, has always taken unbelievably good care of any issue I’ve ever had. Would 100% recommend to anyone looking for any type of insurance they offer. Also love Linda."
"Thank you, Elijah for the kind words. We are grateful for you and your family!"